Quality and Certifications
Company and product quality certifications
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Gavazzi presence at manifold stages of the international market accounts for its industrial excellence, so much so it has become a worldwide leading company in its field of expertise. Particular care is put in maintaining high quality standards, both when it comes to products and customer service. All phases of the manufacturing cycle are carefully monitored: raw materials are selected and purchased from worldwide best-known suppliers, cutting-edge materials are used and provided with traceability indicators, thanks to an ever-developing technological updating and the renewal of the production plants.
The Quality inside the company
Thanks to its efficiency and transparency, the company achieved a Quality System Certification in 2001, issued by the certifying agency DNV (Det Norske Veritas), in compliance with the UNI EN ISO 9001 regulations fot the "Development, productions and marketing of glass fiber meshes and other fibers”. The system is constantly monitored as a sign of the company’s self-commitment towards the market.
The key principles accounting for Gavazzi’s excellence
The Company Management System is the organizational set-up to monitor the product conformity and to achieve excellent processes, according to the following principles:
A RESULT-ORIENTED APPROACH
The goal is to achieve positive and long-lasting results, both contributing to the customer’s success and finding a balance between the customer and the company’s needs. The respect for the environmental, safety and work ethics regulations is at the core of this business perspective. Leadership and clearly defined goals make up one of the key factors for the ongoing improvement and reliability of our products and services.
A CUSTOMER-ORIENTED FOCUS
Excellence means a customer-oriented focus at Gavazzi. The client retention and partnership are the company’s main goals.
PROCESS MANAGEMENT
Competition is conceived as an ongoing research for new working systems through innovation, people’s inclusion, together with the assessment and improvement of all company’s activities.
THE STAFF AWARENESS AND SKILLS
An active improvement of the staff’s performances is a crucial factor for our company’s success. Awareness and Skills are to be constantly honed by an effective sharing of knowledge and experience, strengthened by specific training programs.
LEARNING, INNOVATION AND CONTINUOUS IMPROVEMENT
The improvement of the company’s performances is based on the learning culture. Innovating means questioning oneself and being open to change. Gavazzi has adopted the principles of the lean manufacturing as a pattern to promote continuous improvement.
DEVELOPMENT OF PARTNERSHIPS
Gavazzi is actively promoting cooperation with all kind of partners. Such a model aims at laying the groundwork for an increasingly integrated partnership with benefits for all, giving birth to a Quality Supply Chain.
RISK ANALYSIS
Studies have been carried out to identify potential risks impacting the company’s results. The Management System has been designed to control activities and prevent these risks from occurring.
Product Quality
As a sign of the company’s uncompromising commitment towards its customers, a wide range of products for the thermal insulation systems (External Thermal Insulation Composite System – ETICS) has been given an ETA n. 18/1026, in compliance with the requirements of the EAD 040016-00-0404 technical specification.
The consequent CE product mark accounts for the up-dated maintenance of the technical performances, verified through a series of technical tests during the Factory Production Control. This self-checking program is implemented in compliance with fixed method and time standards, under the control of an ever-working surveillance system by an external Notified Body, the ITC-CNR institute.
EN 15102:2007 + A1:2011 harmonized standards have been extended also to glass fiber wall coverings as they are to be considered as bulding products: they are also provided with a CE mark and a Declaration of performance (DoP) as a product warranty to the customer.
Product and service quality for all its markets are at the core of Gavazzi Tessuti Tecnici business philosophy; the company obtained the French Certification QB - Quality Building (class Ra2) on article 0161RA20 in 2014, certifying the best performance achievable in terms of ETICS regulations and completing the range of certified products on the French market of class Ra1, together with 0161-CA and 0158-CA articles.
Furthermore, Gavazzi products help customers obtain various certifications thanks to their high quality standards.